mcd Privacy Policy

This page describes what we collect when you use mcd and how we keep that data protected. We at mcd take your privacy seriously. Our policy explains which information we gather, how we process it, who has access to it, and what rights you have over your data.

When you register an account on mcd, deposit funds via DANA, e-wallet, mobile banking, or other payment methods, or place bets on Liga 1 matches and live-dealer tables, you share personal information with us. We use that information to verify your identity, process your transactions, prevent fraud, and comply with local laws. We do not sell your data to third parties for marketing purposes.

Our servers may sit outside your jurisdiction, but we apply the same data-protection standards to all users. If you have questions about how we handle your information, contact our support team. We respond in English and can clarify our data practices in detail.

What Data We Collect

We at mcd collect your email address, phone number, full name, and date of birth when you register. We also collect your IP address, device type, and browser information automatically when you log in. This helps us detect unusual account activity and protect against fraud.

When you deposit funds, we collect payment details—such as your bank account number or e-wallet identifier—from the payment processor. We do not store your full card number or bank credentials on our mcd servers. Payment processors like DANA, e-wallet, mobile banking, and local payment handle that sensitive data directly.

We collect your betting history, game play records, and account balance. We also log your support tickets, chat messages, and any documents you upload for KYC verification (national ID, proof of address). This data helps us settle disputes, investigate complaints, and comply with anti-money-laundering rules.

How We Use Your Data

We use your data to operate mcd—to process your deposits and withdrawals, settle your bets, and manage your account. We verify your identity through KYC checks to ensure you are who you claim to be and to prevent underage access. We also use your data to detect fraud, money laundering, and account abuse.

Our mcd support team uses your data to respond to your inquiries, resolve disputes, and improve our service. We may contact you by email or phone if we detect suspicious activity on your account or if we need to verify information. We do not use your data for marketing emails unless you opt in.

We analyze aggregated, anonymized data to understand user behaviour, improve our platform, and develop new features. This analysis does not identify you personally. We may also share anonymized data with our payment processors and compliance partners to improve fraud detection across the industry.

Third-Party Processors

We at mcd work with payment processors, identity-verification services, and fraud-detection vendors. These third parties process your data on our behalf and are bound by confidentiality agreements. They may store your data on servers outside your country, but they must comply with data-protection standards equivalent to ours.

Our payment processors—including online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank partners (mobile banking, local payment, online payment, e-wallet)—handle your payment information. We do not control how they store or use that data; their own privacy policies apply. We recommend reviewing their policies if you have concerns.

We may also share your data with law enforcement or regulatory authorities if required by law. We do not voluntarily disclose your information to government agencies unless we receive a lawful order. If we receive such an order, we notify you unless we are legally prohibited from doing so.

Cookies and Tracking

Our mcd platform uses cookies to remember your login session, store your preferences, and track your activity on our site. Cookies are small text files stored on your device. They help us provide a seamless experience when you return to mcd.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can disable cookies in your browser settings, but doing so may limit your ability to use mcd fully. We do not use cookies to track you across other websites.

We also use web analytics tools to measure traffic, user behaviour, and page performance. These tools collect anonymized data and do not identify you personally. If you prefer not to be tracked, you can enable "Do Not Track" in your browser, though we cannot guarantee all third-party tools will honour that preference.

Your Rights and Data Access

You have the right to access the personal data we hold about you on mcd. You can request a copy of your data by contacting our support team. We provide it in a readable format within thirty days. You also have the right to correct inaccurate information—for example, if your registered name is misspelled, we can update it.

You may request deletion of your data, subject to legal and compliance holds. If your account is under investigation for fraud or money laundering, we may retain your data longer than usual. Once any legal hold expires, we delete your data according to our retention schedule.

We at mcd do not use your data for automated decision-making or profiling in ways that significantly affect you. If we suspend your account due to suspected fraud, we review the decision manually and notify you of the reason. You can appeal our decision by contacting our support team.

Data Retention and Security

We retain your personal data for as long as your mcd account is active. After you close your account, we keep your data for a minimum of five years to comply with anti-money-laundering regulations and to resolve any disputes. After that period, we delete or anonymize your data.

We protect your data using encryption, firewalls, and secure servers. Our mcd infrastructure uses industry-standard security practices. However, no system is completely secure. If we discover a data breach, we notify affected users by email within a reasonable timeframe and explain what information was compromised.

We require all staff and contractors who access your data to sign confidentiality agreements. We limit access to data on a need-to-know basis. Our security team conducts regular audits to ensure compliance with our data-protection standards.

Contact mcd

If you have questions about our privacy practices or wish to exercise your rights, contact our mcd support team. We respond in English and can clarify any aspect of this policy. You can also file a complaint with your local data-protection authority if you believe we have violated your privacy rights.

We update this privacy policy from time to time to reflect changes in our practices or legal requirements. We notify you of material changes by email or by posting a notice on your account. Your continued use of mcd after we post changes means you accept the updated policy.